Terms and Conditions

Terms and Conditions for My Holiday e-Sim

1. Introduction

Welcome to My Holiday e-Sim. These terms and conditions outline the rules and regulations for the use of our services. By accessing this service, you accept these terms and conditions in full.

2. Services Provided

My Holiday e-Sim offers digital e-Sim plans for mobile data services in various international destinations. The service is delivered via our mobile application and is subject to availability and compatibility with your device.

3. User Responsibilities

Users must ensure their device supports e-Sim technology. The user is responsible for the proper setup and activation of the e-Sim using the provided QR code.

4. Payments and Refunds

All purchases are processed through secure payment gateways. Payments are non-refundable once the e-Sim plan has been activated. Refunds may be considered on a case-by-case basis for unactivated plans.

5. Data Usage

Users are responsible for monitoring their data usage. My Holiday e-Sim provides real-time usage tracking within the app. Exceeding the data allowance will result in additional charges or cessation of service until a new plan is purchased.

6. Limitations and Liabilities

My Holiday e-Sim is not responsible for any disruptions in service due to factors beyond our control, including but not limited to network issues, device incompatibility, or regulatory restrictions.

7. Privacy

We are committed to protecting your privacy. Personal data collected during the registration and use of our services is governed by our Privacy Policy.

8. Amendments

My Holiday e-Sim reserves the right to amend these terms and conditions at any time. Users will be notified of any significant changes via the app or email.

9. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising out of or related to the use of our services shall be subject to the jurisdiction of the courts of the United Kingdom.

10. Contact Us

For any questions or concerns regarding these terms, please contact our customer support team through the app or email us at support@myholidayesim.com. By using My Holiday e-Sim, you agree to comply with these terms and conditions. Thank you for choosing our service to stay connected during your travels.